KGMC prices merchandise to ensure you are buying at "Street Prices".... the lowest advertised price. We will guarantee our prices on the internet for 30 days of your purchase. If you find it advertised lower, we will refund the difference. Simply provide us with the advertised price, company selling it and date. Merchandise must be on current models, "A" stock, and they need to be an Authorize Dealer for the product. Blems, factory seconds, out-of-box, and discontinued items do not qualify.
The following items are not returnable if opened or used: strings, reeds, tubes, earbuds, earplugs, recorders, tin whistles, flutophones, "world" wind instruments, harmonicas, raw-frame speakers, drumheads, drumsticks, turntable cartridges, fog fluid, clothing/footwear, body jewelry, cleaners, polishes, and polishing cloths. Software/soundware, cassettes, CDs, DVDs, and videos may be returned for credit only if they are in their original, sealed packaging. If defective, these items will only be exchanged for the same product, and may need to be returned to the manufacture. Any product being returned that shows signs of ware, or use is not returnable. KGMC is not responsible for incorrect information given, such as, wrong measurements for cases etc, or special items/orders
Should you find it necessary to return any merchandise other than the above, it must be shipped within this 10-days. All returned items must include a Return Authorization Number, be in the original packaging complete with all components including the warranty card and owner's manual and show no signs of wear or abuse; otherwise the return will either be refused or subject to a 20% restocking fee. Credit card returns are issued a credit for purchase price. Refunds are made for product value only, excluding shipping and handling charges .Demo models, factory seconds, sale items, discontinued merchandise, and floor samples not included. To obtain an RA number please call 888.766.7253 or 661.259.5397
Limitation of Liability
KGMC DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST OR CORRUPTED DATA OR SOFTWARE, OR THE PROVISION OF SERVICES AND SUPPORT. KEYBOARD GALLERIA MUSIC CENTER WILL NOT BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT, OR STATUTORY DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU AGREE THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCTS OR SERVICES BUNDLED WITH THE PRODUCTS, WHETHER FOR BREACH OF CONTRACT, WARRANTY, NEGLIGENCE, STRICT LIABILITY IN TORT OR OTHERWISE, KGMC SHALL NOT BE LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AGGREGATE DOLLAR AMOUNT PAID BY CUSTOMER FOR THE PURCHASE OF PRODUCTS OR SERVICES UNDER THIS AGREEMENT GIVING RISE TO SUCH LIABILITY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Applicable Law-Resale or Export You agree to comply with all applicable laws and regulations of the various states and of the United States. You agree and represent that you are buying for your own personal use only, and not for resale or export
Extra shipping will apply to all APO/FPO deliveries. KGMC wil notify you of what those charges are prior to delivery.
Orders are generally shipped in 1 day after your order is processed and they normally take an additional 3 - 5 business days to arrive.
Orders are processed Mon-Fri during normal business hours.
You may return damaged or defective merchandise within 10 days of the original purchase date for a full refund minus shipping charges. We will also be glad to exchange the damaged merchandise for anything on our site of equal or lesser value.